Harassed by Creditor Calls?
We don't leave our clients hanging when it comes to harassing creditor and collector calls. In fact, we automatically enroll our debt settlement clients (free of charge!) in a consumer advocacy organization that can inform debtors about the debt collection process.
For a summary of what debt collectors can and cannot do, visit the Federal Trade Commission's Consumer Information page or read the full text. It's important to note, however, that no debt settlement company can eliminate or stop all collection calls.
When Dealing with Harassing Collection Calls:
- Contact UCAN If you are already a Debt Shield debt settlement client, refer to your Creditor Phone Script and contact the United Consumer Advocacy Network (UCAN) immediately.
- Document the Call
- the time and date of the call
- exactly what was said
- your response
- the name of the company
- the name of the caller
- and any other information pertaining to the call
Because credit card companies sell old debts to debt purchasing and collection companies, you should always be clear what debt they are calling about. Sometimes information about old debts can be incorrect so make sure the caller identifies the original creditor and confirms the amount owed.
You can use this information to file a complaint against the debt collector. You can report the abusive caller to the BBB, the FTC or your state's attorney general's office.
Contact us today for your free no obligation consultation and see if debt settlement is right for you. You can also learn more about the debt settlement process and see if you qualify.
