Harassed by Creditor Calls?
We don’t leave our clients hanging when it comes to harassing creditor and collector calls. In fact, we automatically enroll our debt settlement clients (free of charge!) in a consumer advocacy organization that can inform debtors about the debt collection process.
For a summary of what debt collectors can and cannot do, visit the Federal Trade Commission’s Consumer Information page or read the full text.
When Dealing with Harassing Collection Calls:
- Contact UCAN
If you are already a Debt Shield debt settlement client, refer to your Creditor Phone Script and contact the United Consumer Advocacy Network (UCAN) immediately. No debt settlement company can eliminate all collection calls, but Debt Shield can help you find the resources you need.
- Document the Call
Whether you are enrolled in a debt settlement company or not, if you believe a debt collector is harassing you, document the call right away. Note the time and date of the call, exactly what was said, your response, the name of the company and of the caller and any other information pertaining to the call. Because credit card companies sell old debts to debt collection companies, you should always be clear what debt they are calling about. Sometimes information about old debts can be incorrect so make sure the caller identifies the original creditor and confirms the amount owed.
You can use this information to file a complaint against the debt collector. You can report the abusive caller to the BBB, the FTC or your state’s attorney general’s office.
Contact us today for your free no obligation consultation and see if debt settlement is right for you. You can also learn more about the debt settlement process and see if you qualify.
